It's now a common experience to receive an AI-generated email that's robotic and hollow, or get a stream of useless chatbot responses when you just need some help from customer service.

The industry is rife with AI non-events that were wildly promoted and highly anticipated, but failed to deliver.

It's now a common experience to receive an AI-generated email that's robotic and hollow, or get a stream of useless chatbot responses when you just need some help from customer…