Marc Benioff discusses the role in Salesforce that AI agents are yet to be able to replace, and it's not that of an engineer.

AI coding agents may make software cheaper to build, but switching off major platforms remains expensive, risky, and deeply annoying

Marc Benioff discusses the role in Salesforce that AI agents are yet to be able to replace, and it's not that of an engineer.

Salesforce says Agentforce revenue has passed $1bn as investors question whether AI will replace traditional SaaS models