Turning Language Needs into Better Patient Experiences

A patient’s preferred language plays a critical role in shaping both their expectations and their experience of care in the inpatient setting. Join this webinar to explore how insights into language needs can be used to to improve patient experience while driving operational efficiency. We’ll examine emerging patterns in survey response rates and uncover meaningful differences in how patients perceive their care based on language preference. See how these insights can reveal hidden gaps — and powerful opportunities — for improvement. | A patient’s preferred language plays a key role in shaping their expectations and experience of inpatient care—impacting outcomes, equity, and total cost of ownership. This session explores how organizations can use language preference data to better understand patient perceptions and drive more effective, efficient care.

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