India's GCC model shifts from cost to capability as AI, talent strains bite - The Economic Times

India's dominance in global capability centres is evolving. These hubs are now integrated, managing complex functions beyond support. Rising costs and talent shortages present challenges. Artificial intelligence is poised to reshape operations, demanding adaptation. India's future edge depends on its ability to adjust to these changes and global competition.

Raccontata daeconomictimes.indiatimes.comthehindu.comcryptobriefing.comtimesofindia.indiatimes.comthehindubusinessline.comchannelnewsasia.com