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GCCs switching to smart workflows as AI gobbles up procedural grunt work - The Economic Times
Industry experts said AI is shrinking junior-level workflows, reducing standalone procedural functions and pushing multinational companies to redesign the kind of work handled by their India centres. Early industry estimates suggest nearly 18% of India’s GCC work still sits in commoditised, process-heavy functions that are increasingly being automated, embedded into AI-driven workflows or rebuilt by AI-native firms, marking a structural shift in the country’s largest white-collar employment engine.
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economictimes.indiatimes.com
Global firms rethink GCC hiring in India as AI shifts skill demand - The Economic Times
Global firms in India are hiring cautiously. Artificial intelligence is changing job roles, making it harder to find talent with advanced tech skills. Companies seek specialized…
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thehindu.com
Tech firms rethink global capability centers hiring in India as AI shifts skill demand
Global companies in India are becoming more selective in their hiring as AI reshapes roles, intensifying a crunch for talent with advanced tech skills.
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cryptobriefing.com
AI reshapes India's workforce as multinationals cut hiring by up to 50%
Multinational companies in India are cutting GCC hiring by 30-50% as AI adoption reshapes the workforce. Top IT firms added just 17 net jobs in nine months.
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Global firms bring more work in-house at India hubs on AI boost
Global firms are bringing more work in-house at their India centres. Artificial intelligence is boosting productivity. This reduces reliance on outsourcing partners. Companies are…
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GCCs switching to smart workflows as AI gobbles up procedural grunt work - The Economic Times
Industry experts said AI is shrinking junior-level workflows, reducing standalone procedural functions and pushing multinational companies to redesign the kind of work handled by…
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India's GCC model shifts from cost to capability as AI, talent strains bite - The Economic Times
India's dominance in global capability centres is evolving. These hubs are now integrated, managing complex functions beyond support. Rising costs and talent shortages present…
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timesofindia.indiatimes.com
How GCCs are becoming the core of AI led enterprise reinvention
India Business News: For years, India's global capability centres (GCCs) have been celebrated for their ability to scale talent, contain costs, and deliver technology reli.