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Pizza Hut's AI delivery system cooks up $100 million franchisee lawsuit — deliveries allegedly shot from under 30 minutes to over 45 under new system
Theoretical assumptions meet the exceedingly annoying "real world."
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businessinsider.com
Pizza Hut franchisee says delivery drivers gamed its new AI system
Pizza Hut's AI-powered Dragontail system led to $100M in lost business, a franchisee says in a lawsuit over delivery delays.
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gizmodo.com
Pizza Hut Franchisee Sues Over AI Delivery System, Alleges $100 Million in Damages
The system allegedly resulted in "cascading" failures like late deliveries and a drop in sales.
