INSIDE NIGERIA’S TELECOM QUALITY STRUGGLE

Every day, across Nigeria, the frustrations of Nigeria’s digital age often arrive without warning. It happens in the small things. And the big ones. Take the case of a business owner who attempts to complete a critical bank transfer, only for the network to freeze. Consider a student who joins an online lecture and suddenly disappears from the session because the connection collapses. Or perhaps, a trader waits endlessly for a Point-of-Sale transaction approval while impatient customers walk away.

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