At its Knowledge conference, the company unveiled the Otto AI assistant, more agentic specialists, and autonomy everywhere.

It is one of the big players whose shares have taken a hit amid investor fears around AI. Now it is looking to get in on the AI game itself.

At its Knowledge conference, the company unveiled the Otto AI assistant, more agentic specialists, and autonomy everywhere.

The tool is meant to take the place of 80% of the work that requires ServiceNow dev teams