Many companies are investing heavily in AI but failing to translate isolated productivity gains into meaningful business results. The problem is a “micro-productivity trap,” where firms optimize tasks without rethinking workflows or value creation, preventing organization-wide impact. This article outlines four steps to escape this trap—strategically narrowing use cases, reimagining cross-functional workflows, engaging frontline employees, and measuring outcomes tied to business value—illustrated through examples from companies like Lowe’s and a Fortune 1000 manufacturing firm.

Many companies are investing heavily in AI but failing to translate isolated productivity gains into meaningful business results. The problem is a “micro-productivity trap,” where…

Everyone talks about increasing productivity with AI tools. Here's how to deliver actual value.