Distressed riders who were stranded for hours say Apollo Go customer service agents offered ‘useless platitudes’

Baidu's Apollo Go robotaxis stopped mid-traffic in a Chinese city on Tuesday, leading to at least one highway collision, according to social media.

More than 100 of the Baidu driverless vehicles stopped running because of a system malfunction

Distressed riders who were stranded for hours say Apollo Go customer service agents offered ‘useless platitudes’