It's free, easy to use, doesn't have a stigma around it, and makes you feel better. Researchers and experts warn that's the problem with chatbots.

It's free, easy to use, doesn't have a stigma around it, and makes you feel better. Researchers and experts warn that's the problem with chatbots.

Some Americans are using AI chatbots for therapy. Mental health experts share when it is, and isn't, safe to use those tools for emotional support.