JD.com, a chinese e-commerce platform, has introduced an artificial intelligence-powered smart helmet for food delivery riders, as technology companies look beyond smartphones and apps to bring AI directly into the workplace.
The new AI smart helmet, launched by JD.com’s food delivery business in August, combines an AI voice assistant, intelligent navigation, emergency assistance and merchant-environment verification features.
The company plans to initially distribute the helmets free to its full-time riders before gradually expanding access to other delivery workers.
The helmet allows riders to interact with the delivery platform using voice commands thereby reducing the need to manually operate a smartphone while riding.
Riders can accept orders, confirm arrivals and contact customers hands-free, a feature designed to improve convenience and potentially reduce distractions on the road.
