SynopsisKarthik has held leadership roles at American Express, Citibank, Amazon, Tata, and Razorpay, where he worked on scaling operations, improving operating models, and standardising end-to-end merchant journeys. He brings more than 25 years of experience across operations, risk, analytics, and technology.Global fintech platform Pine Labs has appointed Jayaram Karthik its chief operations officer with a mandate to strengthen its operations and merchant experience across India and international markets.Karthik will focus on building technology-led operating models aimed at creating seamless, trusted, and locally relevant experiences for merchants.Karthik has held leadership roles at American Express, Citibank, Amazon, Tata, and Razorpay, where heNow Playing