OrderCounter and Maple Launch Strategic Partnership to Enable AI Phone Ordering Built for Hybrid POS

Every call answered, every order landing in the kitchen through the same on-site system operators already trust

OrderCounter, the hybrid point-of-sale provider that pairs the reliability of an on-site server with the accessibility of the cloud, and Maple, the leading voice AI platform for restaurants, today announced a partnership that brings automated phone ordering to OrderCounter's restaurant customers.

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OrderCounter built its reputation on an architecture most of the industry moved away from and its customers refused to give up: a local server on the premises, paired with cloud access from any device anywhere. That design keeps a restaurant taking orders and printing tickets even when its internet connection falters, which is why reliability-focused operators, from fine dining rooms to high-volume bars, run OrderCounter. Maple's voice AI now sits on top of that foundation, answering the phones and sending every order into the same dependable system the kitchen already works from.