Replace rigid phone trees with a conversational IVR that uses LLM-powered greetings, speech gather, and intent routing — all in Python.
Nobody likes phone trees. "Press 1 for billing, press 2 for support." Miss an option? Start over. It is friction at its worst.
The voice-ivr-with-agent-backend example replaces that with a natural language conversation. Callers just say what they need, and the app routes them to the right department.
Code: https://github.com/team-telnyx/telnyx-code-examples/tree/main/voice-ivr-with-agent-backend
What it builds
A Python/Flask app that handles inbound calls with a conversational IVR:
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