Most package tracking flows make the customer do the work.
You get a tracking number. You open a page. You refresh it. Maybe you get a generic text that says the package is out for delivery. If you need to ask a real question, you usually end up somewhere else entirely.
I wanted to build the opposite shape: what if the package itself had an agent?
The shipment-agent example is a Python and Flask app that treats a shipment as a durable AI entity. It can send proactive SMS updates, understand customer replies with Telnyx AI Inference, and answer inbound calls with shipment context.
Code: https://github.com/team-telnyx/telnyx-code-examples/tree/main/shipment-agent
