A lot of AI support demos stop after one reply.
Customer asks a question. Model answers. Demo done.
Real support usually needs a little more than that. You need message history, background processing, a way to send the reply, and sometimes a follow-up if the customer goes quiet.
This example builds that flow as an SMS support agent on Telnyx Edge Compute.
Code: https://github.com/team-telnyx/telnyx-code-examples/tree/main/sms-support-agent-with-followup






