Uber says UberX will be discontinued across South Africa on September 1, as it simplifies its ride options. Riders will need to choose from the services available in their area, while drivers can continue operating on products for which their vehicles qualify.
South African Uber users have only a few days left to use one of the platform’s most familiar ride options.
Earlier this year, IOL reported that Uber announced that it will phase out its UberX service from September, 1 2026, with notifications sent to users in Johannesburg. However, at the time, it remained unclear whether the change would be implemented in other parts of the country.
"We’re making an important update to how products are structured in your city. From 1 September 2026, UberX will no longer be available.
"Over time, we’ve discovered that many trips are completed by the same vehicles operating on Uber Go, UberX and Comfort," the company said earlier this year.
