Paysafe Research: Demand for Frictionless, Safe and Wallet-Based Payments Are Reshaping Video Gaming Payments

Nearly two-thirds (64%) of gamers have abandoned a gaming purchase due to checkout issues, while 84% would welcome an all-in-one gaming and entertainment wallet, according to a survey of 5,000 gamers across eight countries.

As gaming evolves into an always-on entertainment experience, payment performance is emerging as a critical driver of player engagement and spending. New research from global payments leader Paysafe (NYSE:PSFE) reveals that while gamers are spending across an increasingly diverse mix of games, subscriptions and digital content, many purchases are still being lost due to payment friction and security concerns.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260825246156/en/ Friction, security and payment choice are shaping gaming spend. Paysafe's survey of 5,000 gamers found that checkout issues continue to drive purchase abandonment, while demand for secure, wallet-based payment experiences is growing.

The new The Experience Economy Report 2026: Video Gaming surveyed 5,000 gamers across the U.S., UK, France, Germany, Italy, Greece, Poland and Romania who had made a gaming-related purchase in the last 12 months. The research explores how players spend, pay and engage with gaming experiences, and highlights growing demand for faster, more secure and more flexible payment options.