Member organisation the Southern African Association of Freight Forwarders (SAAFF) has escalated the “operational crisis” at the Durban Gateway Terminal (DGT) to the Presidency, with the organisation highlighting the “failure of the International Container Terminal Services (ICTSI) NAVIS container management system”, which it says has continued to impact operations and hinder the flow of cargo.

The DGT is a container terminal in the Port of Durban and is operated by ICTSI under a 25-year partnership with Transnet.

Following sustained engagement across the relevant port and State operator Transnet management structures, the SAAFF made direct representations to the Presidency on behalf of industry, outlining the severity of the situation and calling for urgent intervention.

“The disruption is having rapidly escalating knock-on effects across the national supply chain, affecting freight forwarders, cargo owners, producers, transporters and other service providers,” the organisation warns.

The SAAFF confirms that a delegation from the Presidency is en route to the port, as of August 21, to engage directly with the situation and assist with mobilising solutions.