Following the 7.4-magnitude earthquake in Colombia this week, telecommunications networks experienced outages that disrupted connectivity in several regions of the country, reports Infobae. According to the carriers, the situation is already showing signs of gradual recovery.
Claro and Tigo have seen a decrease in outage reports on platforms such as Downdetector, particularly in the hardest-hit departments: Chocó, Caldas, Quindío, Risaralda, and Valle del Cauca.
The operators’ priorities were to restore base stations, fiber-optic networks, and main nodes. Claro reported that 80 percent of its base stations and all fiber-optic nodes in the affected areas are now operating normally. The company attributed the rapid recovery to the work of its technical teams and the activation of contingency protocols.
During the first three days following the earthquake, Claro managed to restore nearly half of the affected stations and make progress in normalizing its strategic networks, which helped ensure the gradual restoration of service.
Recovery efforts included the installation of 26 power generators in cities such as Quibdó, Pereira, and Cali, in order to compensate for the lack of electrical power and keep backup systems operational.
