JD Power found that DC fast charging satisfaction has increased 12 points from last year.
During the same time, reported DC fast charging failures have dropped to the lowest ever surveyed.
Level 2 charging satisfaction has dropped 12 points since 2025.
It hasn’t been a super great time for EVs in the U.S. lately. Several brands have altered their EV expansion plans, with some discontinuing or curtailing whole model lines entirely. Heck, we even lost an entire EV brand: Polestar. Despite the lack of choices and somewhat grim outlook for new vehicles, there are some silver linings here. JD Power’s 2026 U.S. Electric Vehicle Experience (EVX) Public Charging Study says that the public charging network has only continued to get better this year.
As per usual, the study focuses on ten different index factors, scoring them on a scale of 1,000 points. The study focused on both DC and Level 2 public charging, although most of its scoring data is for DC fast charging. From what it has shared, things are looking pretty swell for DC fast charging; the chargers are getting more reliable, accessible, and overall drivers are more satisfied than ever. As a whole, DC fast charging satisfaction now scores a 666, up 12 points from last year.
