Writing a clear incident postmortem is one of those tasks that always lands at the worst time — right after an outage, when you're exhausted and the timeline is still fuzzy. AI handles this well if you give it the right inputs. Here's the exact workflow I use to go from raw incident notes to a publishable postmortem in under 30 minutes.
What You Need Before You Start
Gather these before touching any AI tool:
Raw timeline — Slack threads, PagerDuty alerts, log excerpts, anything timestamped
Impact statement — who was affected, for how long, what broke
