Customer strategyFrom the Magazine (September–October 2026)Debora SzpilmanPostSummary. This roundup features insights that can help your company make informed strategic decisions. Topics cover the best way to communicate a price increase, why autorenewal promotions may beLeer en españolLer em portuguêsPostStaying on top of the latest research can help you make the most informed decisions for your company and employees. To help with this, we’ve pulled together useful and surprising insights from around academia covering topics including:A version of this article appeared in the September–October 2026 issue of Harvard Business Review.PostRead more on Customer strategy or related topics Business models, Managing people, Hiring and recruitment, Generative AI, Workplace health and safety, Marketing, Innovation and Gender
Research Roundup: AI on Org Charts, Job-Hoppers’ Skillsets, Autorenewal Subscriptions, and More
This roundup features insights that can help your company make informed strategic decisions. Topics cover the best way to communicate a price increase, why autorenewal promotions may be discouraging engaged customers, how granting stock options to rank-and-file workers can improve safety, and more.
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