Speaking at FIBAC 2026 in Mumbai, RBI Governor Sanjay Malhotra outlined five areas where AI can reshape Indian banking, saying AI can “extend the frontier of bankable India considerably” by using alternative data such as “cash flows, GST filings, utility payment bills” for credit. He said AI “has the potential to be profoundly inclusive technology” through “Voice interfaces in Indian languages” and that “It is AI and AI alone that can beat AI delivered frauds,” while urging banks to adopt a “deliberate board-driven strategy backed by sustained investment” and stressing, “None of this will happen overnight and none of this will happen by accident.” Show more Show less
RBI Governor lists 5 ways AI can transform credit, services, inclusion & fraud detection in banking
Speaking at FIBAC 2026 in Mumbai, RBI Governor Sanjay Malhotra outlined five areas where AI can reshape Indian banking, saying AI can “extend the frontier of bankable India considerably” by using alternative data such as “cash flows, GST filings, utility payment bills” for credit. He said AI “has the potential to be profoundly inclusive technology” through “Voice interfaces in Indian languages” and that “It is AI and AI alone that can beat AI delivered frauds,” while urging banks to adopt a “deliberate board-driven strategy backed by sustained investment” and stressing, “None of this will happen overnight and none of this will happen by accident.”
RBI Governor Malhotra outlines five AI transformation areas for Indian banking: alternative-data credit scoring, local-language voice interfaces, fraud detection, and population inclusion. Banks must adopt board-driven AI strategy with sustained investment—governance-driven execution, not accidental deployment.











