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Key Takeaways
When sustained effort produces stronger work but the outcome barely moves, the frustration is a signal — not a reason to work harder on yourself, but a sign that the system around you needs auditing.
The activities that build a reputation for reliability are often the same ones that keep you far from the rooms where real decisions get made, which is why strategic unavailability and internal visibility matter more than external visibility for advancement.
For years, I believed effort could solve almost anything. Like many ambitious leaders, I learned early that persistence mattered. Work harder. Stay later. Take on more responsibility. Deliver stronger results. Those lessons helped me build a successful career across consulting and executive leadership.Then I encountered a problem that hard work could never solve. Several years ago, I worked in higher education in rural New Hampshire. Part of my work involved helping attract and retain Black faculty and students. During my first six months, I built programs, launched workshops, revived employee resource groups and carefully tracked progress. The numbers improved slightly. Leadership was pleased. I was exhausted.The reason had nothing to do with the workload itself. Deep down, I knew we were treating symptoms rather than causes. We could recruit talented Black professionals, yet many struggled to remain long-term because the surrounding environment failed to support them. Something as basic as finding someone who could style Black hair required a trip to Boston. Community connections were limited. Daily life presented challenges that many leaders never considered. At some point, a difficult truth became impossible to ignore: the issue was never effort. The issue was the system.
