TaxOmbud has continued to emphasise that the Office is not created to stop the government from collecting taxes or revenue; rather, to ensure that revenue collection is fair, transparent, and grounded in due process.
“This is crucial because a just tax system is the bedrock of a modern economy, and voluntary tax compliance grows only where there is institutional trust,” said John Nwabueze, TaxOmbud/chief executive, Office of The Tax Ombud.
He further emphasised that the Office of the Tax Ombud is an independent, impartial referee established to mediate and resolve tax and revenue disputes, investigate administrative injustices, and protect the fundamental rights of taxpayers as they comply with their responsibility to pay tax.
“Our doors are open, our digital portals are active, and our commitment to a just, responsive tax administration devoid of friction and conflict, remains absolute,” Nwabueze said on Friday at the third-quarter (Q3) breakfast meeting with business editors.
Before now, businesses—from small-scale enterprises (SMEs) to major multinationals—have often felt voiceless when confronted with arbitrary assessments, administrative delays, or the heavy burden of multiple taxation.
