John Nwabueze, Nigeria’s TaxOmbud has pledged to provide taxpayers with a fair, transparent and accessible mechanism for resolving disputes with revenue authorities, as the government presses ahead with reforms aimed at improving confidence in the country’s tax system.
Speaking at a breakfast meeting with financial correspondents in Abuja, Nwabueze said the newly established Office of the TaxOmbud would serve as an independent channel for addressing taxpayer grievances, protecting taxpayers’ rights and promoting trust between citizens and tax authorities.
The office was created under Nigeria’s new tax administration framework, one of the pillars of the government’s broader effort to overhaul the tax system, widen the revenue base and improve compliance.
“The Office of the TaxOmbud was created to provide accessible, timely and cost-effective mechanisms for addressing complaints, resolving disputes and promoting voluntary compliance,” Nwabueze said.
Nigeria has embarked on a series of tax reforms under President Bola Tinubu’s administration aimed at simplifying tax administration, improving revenue collection and creating a more predictable environment for businesses and individuals. The reforms have been championed by Taiwo Oyedele, finance minister and coordinating minister of the economy .
