Kolkata, Aug 3 (PTI) Customer experience (CX) solutions provider Fusion CX Ltd has reported a 128 per cent year-on-year jump in profit after tax (PAT) to Rs 169.84 crore in 2025-26, driven by strong revenue growth and margin expansion ahead of its proposed initial public offering (IPO), an official said on Monday.
The company had posted a PAT of Rs 74.40 crore in FY2024-25.“Our FY26 performance reflects the strength of our execution strategy, with profit after tax more than doubling to nearly Rs 170 crore on the back of robust revenue growth, improved operating efficiencies and disciplined cost management. We remain focused on scaling our AI-led customer experience capabilities while sustaining profitable growth across global markets,” CEO Pankaj Dhanuka said.
Revenue from operations rose 36.8 per cent to Rs 1,818.14 crore during the fiscal, while EBITDA increased 66.8 per cent to Rs 329.87 crore. EBITDA margin expanded to 18.14 per cent from 14.88 per cent in FY2024-25, reflecting improved operational efficiency.Return on capital employed (ROCE) stood at 71.19 per cent, while return on equity (ROE) improved to 30.29 per cent. Net profit margin increased to 9.34 per cent from 5.60 per cent a year earlier.“The updated audited financials reflect the strength of our diversified global delivery model and our continued focus on profitable, sustainable growth. Our performance demonstrates disciplined execution, improving margins and our continued investments in AI-led customer experience solutions, positioning us well for the next phase of growth,” promoter and Executive Director Kishore Saraogi said.North America remained the company’s largest market, with the US and Canada accounting for 85.26 per cent of revenue in FY2025-26, up from 75.34 per cent in the previous year. India’s contribution moderated to 11.29 per cent from 19.40 per cent, while the UK and Europe accounted for 3.11 per cent.Telecommunications and technology were the largest industry vertical, contributing 47.34 per cent of revenue, followed by banking, financial services and insurance (13.52 per cent) and healthcare (13.14 per cent).The company’s proposed Rs 1,000-crore IPO comprises a fresh issue of Rs 600 crore and an offer for sale of Rs 400 crore.Fusion CX operates delivery centres in 15 countries, employing over 15,000 people, while West Bengal remains our largest offshore delivery cluster.The company will invest Rs 100 crore over the next three years to set up an IT and ITeS campus at the Bengal Silicon Valley Tech Hub in New Town near Kolkata. PTI BSM NNThis report is auto-generated from PTI news service. ThePrint holds no responsibility for its content.
