A status page is the public page where you tell customers how your service is doing. Here is what goes on one, when to make it public, and how to set one up in minutes.
A status page is a single page, usually at status.yourcompany.com, where you show whether your service is healthy and post updates when it is not. When something breaks, it is the one place customers can check instead of opening a ticket or guessing. A good one turns a stressful outage into a calm, informed wait.
What a status page is for
It does three jobs. It answers the question are you down before support has to. It shows the current state of each part of your product at a glance. And it keeps a public record of past incidents and uptime, which is what prospects and procurement teams look for when they want to trust you.
Public or private
