T-Mobile is apologizing for a major nationwide outage on Monday that left many T-Mobile customers across the U.S. without any mobile service for hours.While we don't yet have an answer on what caused the T-Mobile outage, another question remains: Where was T-Mobile's Starlink service, T-Satellite?
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What is T-Satellite?Way back in 2022, SpaceX CEO Elon Musk and T-Mobile announced an exclusive partnership between the two companies that would allow T-Mobile customers to connect to Starlink satellites. T-Mobile finally launched the T-Satellite service for customers last summer, following a testing period at the start of the year.
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"T-Satellite connects you where towers can’t," reads T-Mobile's T-Satellite with Starlink product page on its website.In a recent earnings call last Thursday, just days before the outage, T-Mobile CEO Srini Gopalan even shared that satellite service won't so much compete with traditional mobile carrier offerings, but be offered as complementary alongside cellular service.Yet, when cellular service went down on Monday, some users reported online that they struggled to connect to T-Satellite.
