Your WhatsApp Business account receives a message at 11pm. It's a potential client asking about your services. By the time you see it tomorrow morning, they've already bought from a competitor.
This tutorial shows you how to build a 24/7 AI-powered WhatsApp customer service bot using n8n that:
Classifies every incoming message (urgent complaint, booking request, general info)
Replies automatically with AI-generated responses personalized to your business
Escalates to your phone via Telegram when something actually needs your attention
