SAN FRANCISCO and WASHINGTON — July 24, 2026 — Salesforce, the world’s #1 Agentic CRM, today announced that the U.S. Department of Veterans Affairs (VA) has awarded the company, through its distribution network, a $1.6 billion, three-year, Agentic Enterprise License Agreement (AELA).* Through the agreement, VA will leverage Missionforce to modernize care and service delivery and help provide more timely, consistent, and connected experiences for America’s Veterans.
Building on a relationship spanning more than a decade, the agreement is designed to turn enterprise scale into front-line impact. Salesforce will provide a unified foundation across the department, equipping VA employees with trusted agentic AI, integrated data, and advanced collaboration tools that can reduce administrative friction and give staff more time to serve Veterans.
“Every minute a VA employee spends navigating disconnected systems is a minute not spent serving a Veteran. Salesforce gives VA a trusted foundation to connect its people, data, and workflows across the department. The goal is simple: Reduce administrative burden, help employees get to the right information faster, and give them more time to deliver the care and benefits Veterans have earned.” – Kendall Collins, CEO, Missionforce & Government Cloud, Salesforce
