Fair trade regulator CCI on Thursday dismissed a complaint against Eternal, holding that no prima facie case of abuse of dominance was made out in relation to platform fees and pricing on its food delivery app, Zomato.
Eternal Ltd owns food delivery platform Zomato and quick commerce entity Blinkit.
The case stemmed from a complaint by an individual consumer, who alleged that a food item purchased through Zomato cost Rs 198, against Rs 105 when bought directly from the same restaurant.
The complainant had alleged that the difference arose due to inflated menu prices, delivery charges, platform fee and taxes.
The complaint also alleged that restaurants were compelled to inflate menu prices due to commissions charged by Zomato, thereby flouting the provisions of Section 3 and 4 of the Competition Act, 2002.
