TeamViewer and ServiceNow Launch Strategic Partnership to Accelerate Autonomous IT Operations
Integration of TeamViewer’s endpoint capabilities with the ServiceNow AI Platform to enable end-to-end agentic IT workflows
TeamViewer, a global leader in digital workplace management, and ServiceNow, the AI control tower for business reinvention, today announced a strategic technology partnership. Under the multi-year agreement, TeamViewer’s market-leading Digital Employee Experience (DEX) and Remote Connectivity solutions will be integrated with the ServiceNow AI Platform. The partnership carries distinct go-to-market benefits, with joint dedicated investments to deliver end-to-end autonomous IT solutions.
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Many enterprises today can detect digital friction across their environment but still rely on disconnected tools and manual effort to fix it. This can lead to long resolution times, reduced productivity, and high employee frustration. By integrating TeamViewer’s endpoint technology with the ServiceNow AI Platform, customers can extend their enterprise IT operations from manual intervention toward autonomous management with end-to-end agentic workflows.
