SynopsisScaling AI agents will depend on striking the right balance between machine autonomy & human decisions, GoTo CTO Olga Lagunova tells Tanya Pandey.Artificial intelligence agents remain more of a promise than a reality for most enterprises despite the growing excitement around autonomous AI systems, according to Olga Lagunova, chief technology officer at enterprise company GoTo. “There are incredible promises around AI agents, but we still need to understand the right balance between AI and humans,” she said, arguing that enterprises are still figuring out where AI can act autonomously andNow Playing