People visit the World Artificial Intelligence Conference in Shanghai on Saturday. (Photo: Reuters)

Japan ranked the lowest among six countries in a private-sector survey of companies about their use of generative intelligence, with only 9% saying they found the technology to have exceeded their expectations.The survey released by PwC Japan Group, which has consulting firms under its wing, showed that Japan had the lowest rate compared with Britain, China, Germany, South Korea and the United States.

The results of the study came despite a trend among Japanese companies for the introduction of AI to streamline part of their operations, such as in summarising meeting minutes.

In contrast, the US had the highest figure, with 38% of respondents saying AI performance was "well above expectations," followed by Britain at 32%. The corresponding figures stood at 18% for China, 17% for Germany and 11% for South Korea.

A total of around 3,000 people responded to the survey conducted between February and March. It covered employees from companies with sales of 50 billion yen (10 billion baht) or more, specifically those in managerial-level positions and including those empowered to consider or make decisions on introducing generative AI.