A car salesman says a customer walked away from a low-mileage Toyota RAV4 at the last minute because the Carfax said the vehicle had once been a rental. When the salesman asked whether the buyer would trust a repossessed car instead, the answer surprised him enough to turn it into a video and a question for his viewers.

His 1-minute, 18-second clip has drawn hundreds of comments arguing over the trustworthiness of a former rental, a repossession, or a rebuilt title.

The video was posted by Iain (@iain.sells.cars), a salesman in Amarillo, Texas, whose channel is built around car-buying advice. His caption laid out the matchup: "Rebuilt title vs repo vs rental."

The Customer Who Walked

Iain tells the whole story from the front seat of his car.