A woman says she recently bought a car from Carvana. Days after the return period expired, she says the trunk stopped opening. She says the cost to fix it is $4,500.

Now she’s warning others to never buy a vehicle from the company.

Mckenna (@mckennakenoyer) alleges that just two days after the return period ended, she discovered the issue with her trunk.

She claims Carvana initially said it would help her, but then backed out.

Mckenna writes in an on-screen caption, “PSA: Don’t purchase a car from Carvana! Signed, a mom who just wanted a minivan for our growing family.”