When to Use Voice, and When to Stay Quiet
"Voice everywhere" is a design mistake. An intrusive voice assistant is worse than a search bar.
There's a moment in every conversational project when someone says: "what if we made this voice?" Good question. The default answer, voice everywhere, enabled on every page, for every user, is the wrong one.
We know how that ends: an agent talking while the user reads a spec sheet. Interrupting a comparison to ask an open-ended question. Requiring people to speak out loud in an open-plan office. More irritation than fluidity.
Voice isn't a universal mode. It's a contextual choice. And that choice deserves a policy, not a toggle.
