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Many people describe it as watching their life from behind a glass window. It’s not laziness or a lack of motivation (Photo: iStock)

Feeling emotionally numb can be a confusing experience. Life is usual, but any kind of emotion seems out of reach. Evans Kabagi, a counselling psychologist at CAfRIC Centre, says that emotional numbness is the experience of feeling emotionally switched off as you function in daily life.

"You continue going to work, spending time with friends and family, or attending places of worship, but inside, there is a sense of emptiness. You are physically present but emotionally disconnected," he says.

He adds, “Many people describe it as watching their life from behind a glass window. It’s not laziness or a lack of motivation. It’s the mind’s way of turning down the emotional volume after carrying too much for too long.”