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Before Walmart kicked off an effort to get AI into the hands of 2 million employees, the retail giant's supply chain team already relied on the technology to help get products where they needed to go.
Predictive models have always had a home within the supply chain industry, Indira Uppuluri, Walmart’s SVP of supply chain technology, told CIO Dive. But the amount of data and AI tools her teams have access to now gives them stronger signals to navigate a sometimes challenging landscape, Uppuluri said — “That's where the industry is going.”
The data collected about weather patterns and customer's buying history, coupled with machine learning technology, has leveled up the insights that supply chain technology teams can offer, Uppuluri said.
She added that Walmart has access to all of the large language models and open source models that are popular among enterprises. Data science and optimization teams also build custom AI tools to meet the needs and objectives of the business.
