Creatio expands beyond its no-code roots with conversational development tool and AI studio
Creatio Inc. today introduced what is calls a major update to its customer relationship management and workflow platform that enables business users and information technology teams to build, deploy and govern artificial intelligence agents alongside conventional customer workflows.
The Creatio 10x release combines the company’s CRM applications with new tools for developing personal assistants, deterministic workflow agents and autonomous systems. Creatio said the platform is intended to help companies move from isolated AI experiments to broad deployments spanning sales, marketing, customer service and industry-specific processes.
The center of the release is AI Twin, a conversational development tool that lets employees create personal AI agents by describing the task they want performed in natural language. Creatio said users don’t need programming or AI development skills, and that the resulting agents operate within access controls, policies and other restrictions established by their organizations.
Agentic lifecycle management
