Most voice AI systems are trained for a speaker who rarely exists in India: someone speaking unaccented English.
For Ritu Mehrotra and Sourav Bandyopadhyay, that gap became impossible to ignore while building United We Care, a company focused on mental health.
Users switched between languages mid-sentence, spoke in dozens of accents, used specialised medical terminology, and raised concerns about sensitive data being routed through third-party servers, while the existing voice infrastructure struggled to keep up.
“When we looked at the market, we realised nobody had built models that could truly handle the diversity of speech patterns across Asia,” Mehrotra says.
Rather than working around those limitations, the founders decided to build the infrastructure themselves.
