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MANILA, Philippines – Philippine information technology and business process management (IT-BPM) firms are bracing for slower revenue growth until 2028, in part due to the rise of artificial intelligence (AI), even as they expect demand for Filipino workers to remain resilient.
At a briefing on Tuesday, the Information Technology and Business Process Association of the Philippines (IBPAP) said it now expects industry revenues to reach between $43.3 billion and $50.5 billion by 2028.
READ: IT-BPM industry in the Philippines outpaced global growth in 2025
These projections mark a sharp downgrade from the $59-billion target set when the industry association launched its six-year roadmap in 2022. Under that original plan, the IT-BPM sector was also expected to employ 2.5 million workers by 2028.
