‘Our inbox is a clinic’: Consider billing for portal messages

DENVER — Patient encounters via portal messages have begun to outpace face-to-face visits, yet are often uncompensated, increasing the risk for physician burnout and a worse reported work-life balance, according to a speaker. Dermatologists received an average of 49 patient portal messages per day even before the pandemic, a number that has increased by more than 50% since 2020, Lia E.