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What just happened? The long-running effort to introduce the click-to-cancel policy will end this October – for those living in New York City. Consumers will no longer be forced to jump through so many hoops when trying to cancel a subscription that they're encouraged to give up, and the process will be carried out via the same method they used to sign up.
Mayor Zohran Mamdani and the Department of Consumer and Worker Protection (DCWP) announced that the city's final Click-to-Cancel Rule will take effect on October 1. New York will become the first US city to impose this type of requirement at the municipal level.
"Whether it's hidden fees that suddenly appear at checkout or subscriptions that take one click to sign up for and a dozen steps to cancel, the result is the same: working people pay more while corporations profit," said Mayor Mamdani. "That ends now."
