ServiceNow stock is facing resistance. Why is NOW stock retreating?

What Is Driving ServiceNow’s Stock Today?The latest narrative centers on Accenture’s rollout of two AI-focused offerings built on ServiceNow’s AI Platform: managed security services and an AI-powered automation solution aimed at lowering the cost and complexity of modernizing enterprise risk and security operations. The stock has also been riding a friendlier tone after a July 1 upgrade to Buy that argued software valuations were pricing in "extinction," framing the pullback as a better entry.ServiceNow also picked up a sentiment boost after a high-visibility TV nod, with Stephanie Link calling it a buy on CNBC’s "Final Trades," keeping the July 1 Guggenheim upgrade in focus for momentum traders. That segment also highlighted Microsoft’s 4,800 job eliminations, and that cost-discipline backdrop provides a benchmark for ServiceNow because tighter enterprise budgets can accelerate demand for workflow automation and AI-driven efficiency tools like NOW’s platform via job eliminations in large enterprises.NOW Stock: Key Technical Levels To WatchFrom a longer-term lens, the chart is still in repair mode: the stock is down 44.52% over the past 12 months and is trading 17.8% below its 200-day SMA ($130.82), which can keep rallies facing "prove it" selling. The trend backdrop is also weighed down by the death cross that formed in August 2025 (50-day SMA below the 200-day SMA), even though price has recently reclaimed shorter averages.In the near term, shares are trading above the 20-day SMA ($101.30), 50-day SMA ($101.82), and 100-day SMA ($103.06), which helps explain why dips have been getting bought. Momentum is best read through RSI here: at 54.81 (neutral), it suggests the rebound isn’t stretched, but it still needs follow-through to turn into a sustained uptrend rather than a bounce.