In BriefTelstra's CEO has spoken following the mass outage that hit the telco on Wednesday.She denied job redundancies led to the national outage.Telstra said there was no "active outage" in an area where a person died in South Australia during the telco's outage on Wednesday. The outage caused disruptions to calls to Triple Zero.Telstra chief financial officer Michael Ackland said on Friday the telco has found no records of Telstra mobile numbers associated with the address where the person died to the Triple Zero platforms."We also confirm there were no active outages affecting the local area at that time, and our records show good mobile signal strength at that location," he said.Ackland said Telstra found a related call was "successfully made to 000 from another number", which correctly connected the caller to the relevant emergency.South Australian police said on Wednesday they were investigating a death in the state, after Liberal senator Kerrynne Liddle linked it to the Telstra outage. News that makes senseYour trusted source for staying up-to-date with the world around you. Get free daily news updates and analysis, straight to your inbox.Police had earlier said in a social media comment on Liddle's page they were not aware of any deaths during the outage. Liddle then criticised the state's police minister for questioning her integrity, saying the family of the passing person reported the incident to police on Thursday, after her office received the report. Telstra's Ackland said the telco would continue to work with South Australia Police, who are now investigating the death. No other details have been released about the person's death.On Friday, SA Police confirmed that Telstra had advised that the Triple Zero outage was resolved. Telstra denies job layoffs led to the outageTelstra's chief executive Vicki Brady said on Friday she was notified about the mass outage at 7am on Wednesday, almost three hours after it occurred."Our focus will be what are the lessons out of this, what changes we need to make, but I do really want to raise that we do have very clear processes around how we manage incidents," she said.Brady said while Telstra is still investigating the incident, the outage seemed to be triggered by an error following a software restart.Earlier this year, Telstra announced it would cut up to 650 jobs as the company outsourced some tasks overseas. Brady rejected claims that the incident was related to the mass redundancies at the company."No indication any restructure of jobs has impacted the particular issue," she said. For the latest from SBS News, download our app and subscribe to our newsletter.