Behind every emergency response is a paramedic who chooses, every day, to meet someone else’s worst moment with skill, courage and compassion.

As the world marks International Paramedics Day 2026, Shaydeen O’Sullivan has one simple message for the Netcare 911 team who helped save her daughter, Kiera, after a devastating accident last October: “Thank you”.

“When Kiera was critically injured in a freak accident in Ballito, your professionalism, skill and compassion made all the difference,” said O'Sullivan.

“Today, seven months later, we are delighted to share that Kiera is doing incredibly well. She is back at school, thriving, and has returned to being the happy, determined little girl we all know and love. Most importantly, she is back to being ‘Cowgirl Kiera’ and has returned to her horse riding lessons – something she absolutely loves. Our family will never forget the care and support we received from Netcare 911 paramedics when we needed it most.”

Kiera O'Sullivan